How to Add Points to a User Account Using the Points and Rewards Module
The Points and Rewards module is a powerful tool that allows you to engage customers by rewarding them for their purchases. Follow these steps to activate the module and manage points effectively.
Activating the Points and Rewards Module
1. Navigate to the Modules Page:
o Go to the Modules section in your system’s settings or administration panel.
2. Activate the Module:
o Locate the Points and Rewards module in the list of available modules.
o Click the activation button to enable this feature.
Once activated, the module integrates with your orders and user accounts, allowing you to assign and track points automatically.
Assigning Points to Users for Orders
1. Points Are Linked to Orders:
o When an order is placed, points are automatically assigned to the user account associated with that order.
2. Points are Awarded Upon Order Completion:
o Points will only be added to the user account when the order status is changed to Completed.
o This ensures that points are only awarded for finalized orders.
3. Modifying Order Status:
o You can modify the status of an order at any time, such as moving it from Pending to Completed.
o Points will be awarded based on the first instance of the order being marked as completed.
4. One-Time Point Allocation:
o Points are added once per order.
o If an order status is changed multiple times, the system will not reassign points for the same order.
Tips for Optimizing Points and Rewards
• Encourage Loyalty:
o Use the Points and Rewards module to build long-term relationships with clients by offering additional points during promotions or special events.
• Communicate with Clients:
o Inform users about their accumulated points and how they can redeem them. This increases engagement and incentivizes repeat purchases.
• Set Expiry Dates for Points:
o To ensure active engagement, consider setting an expiration period for unused points. This motivates clients to redeem points within a specific timeframe.
By activating the Points and Rewards module and linking it to user accounts, you can efficiently manage a loyalty program that benefits both your business and your customers. The system’s automation ensures points are accurately awarded, while the flexibility to adjust and monitor points provides comprehensive control.