Terms and Conditions

I. GENERAL PROVISIONS

  1. The website operating at https://hitme.co.uk/ (hereinafter referred to as "HitMe") is run by HITME LTD, registration no. 14428102, United Kingdom.
  2. The website operates under the rules set forth in these Regulations and based on information presented on HitMe under the FAQ section.
  3. These Regulations set forth the types and scope of services provided by electronic means by HitMe, rules of service provision, terms and conditions for entering into contracts for the provision of electronically supplied services, as well as the complaint handling procedure.
  4. Any User, upon initiating acts to use the Electronically Supplied Services of HitMe, shall comply with the provisions of these Regulations.
  5. Matters not regulated herein are governed by the provisions of EU Directive 2019/2161 amending Directive 93/13/EEC, Directive 98/6/EC, Directive 2005/29/EC, and Directive 2011/83/EU, concerning better enforcement and modernization of EU provisions related to consumer protection.

II. DEFINITIONS

  1. REGISTRATION FORM: A form available on the Website that enables the creation of an Account. The Registration Form allows for the creation of an Account suitable for an individual User.
  2. ACCOUNT: A set of resources in the computer system of the Service Provider marked with a User’s individual e-mail address (login) and password, where User’s data is collected.
  3. CONSUMER: A natural person who enters into a legal transaction with an entrepreneur that is not directly connected with their business or professional activity, or an entrepreneur conducting sole business activity under the protection provided for in the Consumer Rights Act.
  4. REGULATIONS: These Website regulations.
  5. WEBSITE: The internet website of the Service Provider operating at https://hitme.co.uk/.
  6. SUBSCRIPTION: A User’s declaration of intent to enter into a contract for the provision of paid services by the Service Provider within the User’s Account.
  7. SERVICE PROVIDER: HITME LTD, registration no. 14428102, United Kingdom.
  8. USER: A natural person, legal person, or organizational unit without legal personality granted legal personality by law, who uses the Electronically Supplied Service.
  9. ELECTRONICALLY SUPPLIED SERVICE: A service provided by electronic means by the Service Provider to the User through the Website.
  10. SETTLEMENT PERIOD: A time period for which the Subscription was ordered within the Website User’s Account. The day starting a new Settlement Period is the day following the last day of the previous Settlement Period. The Service Provider offers monthly or yearly Settlement Periods.

III. TYPE AND SCOPE OF ELECTRONICALLY SUPPLIED SERVICES

  1. The Service Provider enables the maintenance of an Account through the Website.
  2. The Services for the benefit of Website Users are provided in accordance with these Regulations.
  3. The Service Provider reserves the right to post advertising content on the Website. This advertising content constitutes an integral part of the Website and its materials.

IV. TERMS AND CONDITIONS OF ENTERING INTO CONTRACTS FOR THE PROVISION OF ELECTRONICALLY SUPPLIED SERVICES AND PROVIDING SUCH SERVICES

  1. The provision of an Electronically Supplied Service specified in III(1) herein by the Service Provider is subject to payment unless specified otherwise in IV(2) below.
  2. The Service Provider offers the User a one-time free service test in the form of maintaining an Account for 14 days. The User may resign from the test during this period and purchase a Subscription.
  3. Payments are made through electronic payment systems (PayPal or Stripe). These systems allow payment by fast transfer from selected banks or by credit card.
  4. Failure to make payment within the indicated time limit for maintaining an Account or cancellation of the Subscription will result in blocking the User’s access to the Account and its services.
  5. The Subscription may be canceled through the User’s Account.
  6. Upon purchasing a Subscription, the Service Provider grants the User a paid non-exclusive license to use the software enabling the use of the Account solely for purposes connected with the User’s activities and in compliance with the software’s intended use.
  7. The license is granted for the indicated subscription period for which the User paid and is extended upon payment for the next Settlement Period.
  8. The User may not perform reverse engineering, disassembly, or decompilation of the software provided through the Website.
  9. The User must not use software that could disrupt the operation of the software provided through the Website.
  10. Contracts for Electronically Supplied Services, such as maintaining an Account, are concluded for a definite period corresponding to the Settlement Period indicated by the User.
  11. Technical requirements necessary to interact with the Service Provider’s computer system:
    • A computer or mobile device with Internet access.
    • Electronic mail access.
    • An Internet browser.
    • Cookies and JavaScript enabled in the browser.
  12. The User shall use the Website in accordance with the law and good practice, respecting personal interests and third-party intellectual property rights.
  13. The User must enter accurate data.
  14. The User must not provide unlawful content.
  15. The Service Provider reserves the right to refuse, edit, or delete content, including announcements or photographs, that breaches these Regulations or applicable law, particularly content that:
    • Is widely recognized as offensive.
    • Has a racist nature.
    • Displays criminal acts or unfair competition.
    • Breaches copyright or intellectual property rights.
    • Misleads Users.
    • Advertises competitive websites.
    • Constitutes SPAM or promotional material.
    • Includes contest announcements without the Website’s consent.
  16. A commission of 1.9% of the transaction value will be collected from Users holding an Account and using a module for selling goods (shop). The commission is collected automatically upon the User entering into a contract of sale and the customer making a payment through PayPal or Stripe. This commission does not apply to payments made to the User’s bank account or cash on delivery.
  17. Users holding an Account and using a module for selling goods (shop) are the administrators of the processed data and must post sales rules and information on personal data processing.

V. TERMS AND CONDITIONS OF TERMINATING CONTRACTS FOR THE PROVISION OF ELECTRONICALLY SUPPLIED SERVICES

  1. Termination of a contract for Electronically Supplied Services:
    1. The User may terminate a contract with immediate effect and without reason through their Account on the Website. Account deletion will cancel the Subscription.
    2. The Service Provider may terminate the contract if the User breaches these Regulations, including providing unlawful content, after prior notice and failure to remedy the breach within a specified time. The contract will expire seven days after notice is given.
    3. Termination ends the legal relationship with immediate effect (ex nunc).
  2. The Service Provider and User may terminate a contract at any time by mutual agreement.

VI. COMPLAINT HANDLING PROCEDURE

  1. Complaints related to Electronically Supplied Services:
    1. Users may submit complaints via the contact form available on the page Contact Centre.
    2. Complaints should include detailed information, such as the type and date of irregularities and contact details, to expedite handling.
    3. The Service Provider will consider complaints promptly, no later than 14 days from receipt.
    4. Replies to complaints will be sent to the User’s indicated e-mail address or another agreed method.

VII. WITHDRAWAL FROM A CONTRACT

  1. Users who are Consumers or entities under VIII may withdraw from a contract within 14 days without reason by submitting a written declaration. Sending the declaration within this time suffices to meet the deadline.
  2. The 14-day withdrawal period begins on the day the Consumer or entity under VIII enters into the service contract.
  3. Withdrawal does not apply to:
    • Services performed in full with the Consumer’s prior consent and acknowledgment of withdrawal rights loss.
    • Digital content not on a tangible medium, where performance begins with the Consumer’s prior consent and acknowledgment of withdrawal rights loss.
  4. If the User withdraws after requesting service provision, they must pay for services provided up to withdrawal.

VIII. PROVISIONS RELATED TO ENTREPRENEURS TO WHOM CONSUMER RIGHTS APPLY

  1. Sole entrepreneurs are protected under Consumer Rights Act provisions if the contract is not of a professional nature.
  2. Protection includes:
    • Unlawful contractual provisions (abusive clauses).
    • The right to withdraw from distant contracts.

IX. INTELLECTUAL PROPERTY

  1. Content on HitMe is protected by copyright and owned by HITME LTD unless otherwise indicated. Unauthorized use of HitMe content results in legal liability.
  2. Users submitting digital content to the Website bear liability for third-party rights infringements and must indemnify the Service Provider against related claims.

X. LIABILITY

  1. The Service Provider protects User data and does not transfer it to third parties without authorization.
  2. Users are liable for unlawful activities on the Website.
  3. The Service Provider disclaims liability except as required by law, including for:
    • Losses from improper Website use or technical issues.
    • Disruptions caused by force majeure or third-party actions.
    • Password loss consequences.

XI. FINAL PROVISIONS

  1. Contracts entered via the Website comply with EU law.
  2. Amendments to these Regulations bind Users if notified and not objected to within 14 days.
  3. Disputes are first resolved amicably, failing which:
    • Consumers may access courts based on their residence.
    • Non-Consumers are subject to the Service Provider’s registered seat jurisdiction.
  4. Consumers may use the Online Dispute Resolution platform: http://ec.europa.eu/consumers/odr/.

Privacy Policy

This Privacy Policy defines how personal data of Users is protected on the Website located at https://hitme.co.uk/. Non-acceptance of this Privacy Policy prevents Website use.

The Privacy Policy is integral to these Regulations and is available at https://hitme.co.uk/privacy-policy.

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